Pickup & Delivery
Pickup
Store Address: 37 First Street, Sai Ying Pun, Hong Kong
Pickup Time: Monday to Sunday - 10:30am-1:00pm, 2:00pm-5:00pm, 5:00pm-7:30pm
Customers may select their prefereed pickup date and time during checkout. Please note that pickup is available only at Serene Haven Floristry -
kindly visit our store to collect and verify your order.
Delivery
Districts & Fees – For All Products (Excluding Large Plants)
1. Hong Kong Island ($200)
Kennedy Town, Sai Ying Pun, Sheung Wan, Central District, Admiralty, Mid-Levels, The Peak, Wan Chai, Causeway Bay, Happy Valley, Tai Hang, Jardine's Lookout, Tin Hau, Braemar Hill, North Point, Quarry Bay, Sai Wan Ho, Shau Kei Wan, Chai Wan, Siu Sai Wan, Pokfulam, Aberdeen, Ap Lei Chau, Wong Chuk Hang, Repulse Bay, Stanley, Shek O.
2. Kowloon ($220)
Tsim Sha Tsui, Yau Ma Tei, Jordan, West Kowloon, Mong Kok, Tai Kok Tsu, Mobil, Lai Chi Kok, Cheung Sha Wan, Sham Shui Po, Shek Kip Mei, Yau Yat Chuen, Hung Hom, To Kwa Wan, Ma Tau Wai, Kau Lung Shing, Ho Man Tin, Kowloon Tong, San Po Kong, Wong Tai Sin, Lok Fu, Diamond Hill, Tsz Wan Shan, Ngau Chi Wan, Ping Shek, Kowloon Bay, Ngau Tau Kok, Kwun Tong, Sau Mau Ping, Lam Tin, Yau Tong, Lei Yue Mun, Beacon Hill.
3. New Territories ($280)
Tai Wai, Sha Tin, Fo Tan, Ma Liu Shui, Wu Kai Sha, Ma On Shan, Tseung Kwan O, Hang Hau, Tiu Keng Leng, Tsuen Wan, Kwai Chung, Clear Water Bay, Sai Kung, Tsing Yi, Lei Muk Shue, Sham Tseng, Sunny Bay, Tuen Mun, Hung Shui Kiu, Tin Shui Wai, Yuen Long, San Tin, Lok Ma Chau, Kam Tin, Pat Heung, Fanling, Luen Wo Hui, Sheung Shui, Shek Wu Hui, Sha Tau Kok, Tai Po, Tai Mei Tuk, Tung Chung
4. Remote Areas and Outlying Islands（$400)
Cheung Chau, Discovery Bay, Lamma Island, Ma Wan, Mui Wo, Peng Chau, Sunny Bay, Tai O, Lantau Island (Disneyland, Hong Kong International Airport).
*Free shipping is available for orders above HKD $5,500, except for remote areas, outlying islands, and peak festive periods (including but not limited to Valentine’s Day, Chinese New Year, Mother’s Day, 520, Christmas, and other seasonal peak periods, subject to operational availability).
Districts & Fees – For Large Plants
1. Hong Kong Island ($380)
Kennedy Town, Sai Ying Pun, Sheung Wan, Central District, Admiralty, Mid-Levels, The Peak, Wan Chai, Causeway Bay, Happy Valley, Tai Hang, Jardine's Lookout, Tin Hau, Braemar Hill, North Point, Quarry Bay, Sai Wan Ho, Shau Kei Wan, Chai Wan, Siu Sai Wan, Pokfulam, Aberdeen, Ap Lei Chau, Wong Chuk Hang, Repulse Bay, Stanley, Shek O.
2. Kowloon ($400)
Tsim Sha Tsui, Yau Ma Tei, Jordan, West Kowloon, Mong Kok, Tai Kok Tsu, Mobil, Lai Chi Kok, Cheung Sha Wan, Sham Shui Po, Shek Kip Mei, Yau Yat Chuen, Hung Hom, To Kwa Wan, Ma Tau Wai, Kau Lung Shing, Ho Man Tin, Kowloon Tong, San Po Kong, Wong Tai Sin, Lok Fu, Diamond Hill, Tsz Wan Shan, Ngau Chi Wan, Ping Shek, Kowloon Bay, Ngau Tau Kok, Kwun Tong, Sau Mau Ping, Lam Tin, Yau Tong, Lei Yue Mun, Beacon Hill.
3. New Territories ($460)
Tai Wai, Sha Tin, Fo Tan, Ma Liu Shui, Wu Kai Sha, Ma On Shan, Tseung Kwan O, Hang Hau, Tiu Keng Leng, Tsuen Wan, Kwai Chung, Clear Water Bay, Sai Kung, Tsing Yi, Lei Muk Shue, Sham Tseng, Sunny Bay, Tuen Mun, Hung Shui Kiu, Tin Shui Wai, Yuen Long, San Tin, Lok Ma Chau, Kam Tin, Pat Heung, Fanling, Luen Wo Hui, Sheung Shui, Shek Wu Hui, Sha Tau Kok, Tai Po, Tai Mei Tuk, Tung Chung
4. Remote Areas and Outlying Islands（$580)
Cheung Chau, Discovery Bay, Lamma Island, Ma Wan, Mui Wo, Peng Chau, Sunny Bay, Tai O, Lantau Island (Disneyland, Hong Kong International Airport).
*Free shipping is available for orders above HKD $8,000, except for remote areas, outlying islands, and peak festive periods (including but not limited to Valentine’s Day, Chinese New Year, Mother’s Day, 520, Christmas, and other seasonal peak periods, subject to operational availability).
Delivery Time
Our delivery slots are available throughout the day for your convenience:
10:00am-12:00pm, 12:00pm-2:00pm, 2:00pm-4:00pm, 4:00pm-6:00pm, 6:00pm-7:30pm.
Please note that while we do our best to deliver within the selected time window, exact arrival times cannot be guaranteed.
Same Day Delivery
Recipient / Sender Out of Rreach
If the recipient refuses to sign for the goods, or unavailable to receive the order, we may leave the order at the delivery spot.
Title and risk transfer at drop-off; we are not liable for any loss, theft, weather exposure, or damage after that time.
