Pickup

Store Address: 37 First Street, Sai Ying Pun, Hong Kong.

Pickup Time: Monday to Sunday: 10:30am-1:00pm, 2:00pm–5:00pm, 5:00-7:00pm.

Customers may select their preferred pickup date and time during checkout. Please note that pickup is available only at Serene Haven Floristry - kindly visit our store to collect and verify your order.

Delivery

Districts and Fees

1. Hong Kong Island ($150)
Kennedy Town, Sai Ying Pun, Sheung Wan, Central District, Admiralty, Mid-Levels, The Peak, Wan Chai, Causeway Bay, Happy Valley, Tai Hang, Jardine's Lookout, Tin Hau, Braemar Hill, North Point, Quarry Bay, Sai Wan Ho, Shau Kei Wan, Chai Wan, Siu Sai Wan, Pokfulam, Aberdeen, Ap Lei Chau, Wong Chuk Hang, Repulse Bay, Stanley, Shek O.

2. Kowloon ($220)
Tsim Sha Tsui, Yau Ma Tei, Jordan, West Kowloon, Mong Kok, Tai Kok Tsu, Mobil, Lai Chi Kok, Cheung Sha Wan, Sham Shui Po, Shek Kip Mei, Yau Yat Chuen, Hung Hom, To Kwa Wan, Ma Tau Wai, Kau Lung Shing, Ho Man Tin, Kowloon Tong, San Po Kong, Wong Tai Sin, Lok Fu, Diamond Hill, Tsz Wan Shan, Ngau Chi Wan, Ping Shek, Kowloon Bay, Ngau Tau Kok, Kwun Tong, Sau Mau Ping, Lam Tin, Yau Tong, Lei Yue Mun, Beacon Hill.

3. New Territories ($280)
Tai Wai, Sha Tin, Fo Tan, Ma Liu Shui, Wu Kai Sha, Ma On Shan, Tseung Kwan O, Hang Hau, Tiu Keng Leng, Tsuen Wan, Kwai Chung, Clear Water Bay, Sai Kung, Tsing Yi, Lei Muk Shue, Sham Tseng, Sunny Bay, Tuen Mun, Hung Shui Kiu, Tin Shui Wai, Yuen Long, San Tin, Lok Ma Chau, Kam Tin, Pat Heung, Fanling, Luen Wo Hui, Sheung Shui, Shek Wu Hui, Sha Tau Kok, Tai Po, Tai Mei Tuk, Tung Chung

4. Remote Areas and Outlying Islands（$400）
Discovery Bay, Ma Wan, Cheung Chau, Lamma Island, Peng Chau, Mui Wo, Disneyland, Hong Kong International Airport.

*Free shipping will be provided if you spend more than HKD$4000 (except for Remote Areas and Outlying Islands)

Delivery Time

Our delivery slots are: 10:00am-12:00pm, 12:00pm-2:00pm, 2:00pm-4:00pm, 4:00pm-6:00pm, 6:00pm-7:30pm.

Standard delivery is made within our regular hours, but exact arrival times aren’t guaranteed.

Same Day Delivery

Simply browse the styles on our website or Instagram, then contact our customer service via WhatsApp +852 6636 2776 to check availability. Please note that flower stock varies daily - if your chosen style is unavailable, we may replace it with similar blooms.

Recipient / Sender Out of Reach

If the recipient refuses to sign for the goods, or unavailable to receive the order, we may leave the order at the delivery spot. Title and risk transfer at drop-off; we are not liable for any loss, theft, weather exposure, or damage after that time.